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Legal and clinic information

Deposits and cancellations

Clear appointment terms for the clinic.

Our approach

A £50 deposit is required to secure an appointment and is redeemable against treatment.

What this means

The deposit is refundable or transferable when at least 48 hours notice is provided.

Contact and next steps

The deposit is kept when an appointment is cancelled late or the patient does not attend.

Last reviewed 25 September 2026

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